Client Guides

Logging onto the Client Dashboard
1. You will receive a system generated email from [email protected]. The email will contain: a. A link to the Accurate Platform b. Your usernam...
Thu, 18 Jul, 2024 at 2:39 PM
How to Register an Applicant
1. Once you have successfully logged into the Accurate Platform, select "Register an Applicant" on the top right-hand side of the screen. ...
Thu, 18 Jul, 2024 at 2:40 PM
How to Resend an Application
If an applicant is unable to locate the original registration email, you have the option to resend this email directly from the Accurate Platform. Searc...
Thu, 18 Jul, 2024 at 2:41 PM
How to View Application Progress
The Accurate Dashboard (previously the VerifyNow Dashboard) allows you to check the progress of applications you have registered. The most up-to-date inform...
Thu, 18 Jul, 2024 at 2:42 PM
How to View Screening Outcome
Once our Verification Team have completed the screening process, you will be able to view the screening outcome directly from the Accurate Platform. Please ...
Thu, 18 Jul, 2024 at 2:36 PM
How to Cancel an Applicant
If an application is no longer required, you do have the option to cancel the application directly from the platform. Search for the relevant applicatio...
Tue, 28 Nov, 2023 at 10:23 AM
How to Add Additional Users
To add additional users to you account with Accurate Background, the authorized administrator from your organisation is required to send a request to client...
Tue, 23 Jul, 2024 at 11:50 AM
Change to DCO Process from 1st July 2024
The Australian Criminal Intelligence Commission (ACIC) has mandated changes to the process that all accredited bodies must follow in handling Disclosable Co...
Thu, 1 Aug, 2024 at 5:59 PM